RealGrip is rental-management and digital-inspection software offered by Nunderdogs Software (Luchadores Management BV, KvK 62724789) ("RealGrip", "we"). We process personal data carefully, in accordance with the GDPR. This policy covers the website realgrip.eu (and country variants) and the application at vm.realgrip.eu.
RealGrip is a product of Nunderdogs Software, the data controller for the website and platform. Contact: beheer@nunderdogs.com. For data our customers (landlords) enter about e.g. their tenants, the customer is the controller and we act as processor.
Account data (name, e-mail address, phone number, password hash), customer company data, data customers enter in their own administration (buildings, contracts, tenants, invoices, inspection reports), contact-form data (name, e-mail, phone, message) and technical logs (IP address, timestamp) for security.
We process data to provide the service (performance of contract), for security and abuse prevention (legitimate interest), for legal obligations (e.g. bookkeeping) and — only with your consent — for optional connections such as e-mail and calendar.
You can optionally connect your Google Calendar in RealGrip. We request access to your calendar only (scope calendar) to display, create, update and delete appointments in the app — at your request. We use this data for nothing else: no advertising, no profiling, and we never sell it. Access tokens are stored encrypted and deleted as soon as you disconnect; you can also revoke access at any time via your Google account settings. No humans read this data except with your explicit consent (e.g. support), for security investigations, or where required by law.
Limited Use: RealGrip's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
If you connect your Microsoft 365 or e-mail account (IMAP/SMTP), we use that access solely to send and display e-mail on your behalf within RealGrip and to match messages to the right files. Tokens and passwords are stored encrypted and deleted upon disconnection. Connecting is only possible with your own login e-mail address.
We never sell personal data. We only share data with sub-processors needed for the service, such as EU hosting, payment providers (Stripe/Mollie), signing services and the e-mail/calendar providers you connect yourself (Microsoft, Google). We have data-processing agreements with sub-processors.
We keep data no longer than needed for the service or legal obligations. Connections are encrypted (TLS), sensitive data (tokens, passwords) is stored encrypted, and access is restricted and logged.
You have the right to access, rectification, erasure, restriction, data portability and objection. E-mail beheer@nunderdogs.com; we respond within 30 days. You may also lodge a complaint with your data-protection authority.
The website uses functional cookies only (session and language preference). We do not use tracking or advertising cookies.
We may update this policy; the current version is always on this page. Questions? beheer@nunderdogs.com.
RealGrip™ is a SaaS service by Nunderdogs Software. Nunderdogs™ and RealGrip™ are trade names of Luchadores Management BV.
Chamber of Commerce no.: 62724789
Visiting address: Kapitein Rondairestraat 8, 5015 BC Tilburg, Nederland
Phone: +31 10 766 11 11
Email: beheer@nunderdogs.com
Website: nunderdogs.com